Get Expert Hormone Health Support

Our patient care team and licensed physicians are here to help with your questions, consultations, and ongoing care.

Phone Support

1-800-XXX-XXXX

Mon - Fri: 8:00 AM - 8:00 PM EST

Saturday: 9:00 AM - 5:00 PM EST

Immediate assistance

Live Chat

7 days a week

8:00 AM - 10:00 PM EST

Instant answers

Email Support

support@yoursite.com clinical@yoursite.com

Response time:

Within 4 hours

Business days

Urgent Medical

1-800-XXX-XXXX

Press 1 for urgent care

24/7 for existing patients

24/7 availability

For medical emergencies, please call 911 immediately

Choose Your Department

Direct your inquiry to the right team for faster service

New Patient Consultations

Schedule initial assessment, treatment questions

Best Contact: Phone or live chat

Response: Within 24 hours

Prepare: Current medications & lab results

Existing Patient Support

Prescription refills, dosage questions, follow-ups

Best Contact: Patient portal or phone

Response: Same day for prescriptions

Access: Patient Portal

Billing & Insurance

Payment questions, insurance verification, billing issues

Email: billing@yoursite.com

Hours: Mon-Fri 9AM-6PM EST

Portal: View Statements

Medical Records & Labs

Records requests, lab results, prescription history

Email: clinical@yoursite.com

Processing: 2-3 business days

Required: Photo ID & release form

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Name *

Email *

Phone Number

I am a: *

Department *

Subject *

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Preferred Contact Method

Phone Email Text

Best Time to Contact

Morning Afternoon Evening

Urgency

Routine Response within 4-6 hours Urgent Response within 2 hours Emergency Immediate phone call

Virtual Practice Information

Headquarters

123 Medical Center Drive, Suite 456
City, State ZIP

Telemedicine practice - no walk-ins

Operating Hours

Patient Care: Mon-Fri 8AM-8PM EST
Clinical Team: Mon-Sat 7AM-9PM EST
Billing: Mon-Fri 9AM-6PM EST
Emergency: 24/7 for patients

Self-Service Resources

Patient Portal

View results, message providers, request refills

Prescription Management

Refill requests and pharmacy updates

Lab & Testing

Find Quest Diagnostics locations near you

Emergency Protocol

After-hours urgent care instructions

Contact Information Summary

Main: 1-800-XXX-XXXX

Live Chat: Available on website

Email: support@yoursite.com

Hours: Mon-Fri 8AM-8PM EST